This one habit will allow you to avoid embarrassments.ĩ. Take a moment and pay close attention to what you say and how you say it. Always pause before you speak, not saying the first thing that comes to mind. Email is great, but sometimes it is easier to communicate what you have to say verbally.Ĩ. If you find that you have a lot to say, instead of sending an email, call the person instead. Sometimes it’s better to pick up the phone. Send a follow-up email to make sure that you understand what was being said during the conversation.ħ. Take notes while you are talking to another person or when you are in a meeting, and do not rely on your memory. With enough practice, you will learn not to ramble, or give way too much information.Ħ. And if you are responding to an email, make sure that you read the entire email before crafting your response. For written and verbal communication, practice being brief yet specific enough, that you provide enough information for the other person to understand what you are trying to say. Double check what you have written, to make sure that your words are communicating the intended message.ĥ. Spell and grammar checkers are lifesavers, but they are not foolproof. And keep eye contact so that the other person knows that you are paying attention.Ĥ. This means that you should not cross your arms. Make sure that you appear accessible, so have open body language. This is important for face-to-face meetings and video conferencing. Some acronyms have different meanings to different people, do you want to be misunderstood? Effective communicators target their message based on who they are speaking to, so try to keep the other person in mind, when you are trying to get your message across.ģ. You cannot assume that the other person knows what the acronym means. It is okay to use acronyms and informal language when you are communicating with a buddy, but if you are emailing or texting your boss, “Hey,” “TTYL” or any informal language, has no place in your message. The other person will know that she doesn’t have your undivided attention.Ģ. This means that if you are speaking to someone on the phone, do not respond to an email, or send a text at the same time. Another important point is to have one conversation at a time. At that moment, the person speaking to you should be the most important person in your life. Ask for clarification to avoid misunderstandings. Really listen to what the other person is saying, instead of formulating your response. People want to know that they are being heard. There are specific things to do that can improve your communication skills:ġ. When you take a look at the greatest leaders, one of the traits they possess, is the ability to communicate effectively, which underscores the importance of communication skills. What this means is that people from the younger generation, may not know or even understand the importance of effective communication skills in the workplace. A decade-and-a-half later, with the rise of social media networking and texting, communication is becoming more casual, even in situations where more formal ways of communicating are required. Communication skills, tops the list of fundamental skills needed to succeed in the workplace. Years ago, The Conference Board of Canada, an independent, not-for-profit applied research organization, developed the Employability Skills 2000+, which lists the critical skills that employees need to succeed in the workplace.
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